Terms (AGB) of kingnature AG, Staubstrasse 1, CH-8038 Zürich and valid for all customers except customers with a domicile with the EU.
Terms and Conditions of sale
apply to your use of this Kingnature AG Online Store and to any purchases you make through Kingnature AG Online Store.
Purchasing Kingnature Products
Eligibility to order criteria:
You may only purchase products:
Details of the products available for purchase (including their price) are set out on Kingnature AG Online Store. Kingnature AG takes all reasonable care to ensure that all details, descriptions and prices of products appearing on Kingnature AG online store are correct at the time when the relevant information is placed onto Kingnature AG online store. Although every effort is made to keep Kingnature AG Online Store as up to date as possible, the information appearing at a particular time may not always reflect the position exactly at the moment you place an order.
Kingnature AG may refuse or be unable to process your order if:
Cancelling the Contract and Returns
1) Order Cancellation
You may change your mind and cancel your order within SEVEN (7) working days after the day you receive your goods. If you choose to cancel your order we will refund:
Note: If you choose to cancel your order you will be expected to return the goods in your order to us in perfect condition. Kingnature AG will NOT refund the return delivery charges (cost for returning goods to us) and if you fail to return goods to us we may charge you for the cost incurred in collecting them from you. Your product can only be returned in the country it was purchased.
2) Damaged Or Fault Products and Incorrect Orders
You may exchange your goods or obtain a full refund if the
goods in your order are damaged or faulty upon receipt, or if the goods you
have received are not the goods you originally ordered. Your product can only
be returned/exchanged in the country it was purchased.
When returning damaged, faulty or incorrect orders we will refund:
When exchanging damaged, faulty or incorrect orders we will:
3) How To Return Your Goods
You may return goods in the country they were purchased by contacting the Customer Care Center by email, phone or post (details below). The following information will be required when returning your goods:
If you are returning the goods by post to the UK Online Care Centre please note:
4) How To Contact Us.
Our contact details can be found on our contact page.
Kingnature AG reserves the right to:
If any part of the Conditions is declared unlawful or unenforceable, then that provision shall be deemed deleted from the Conditions and the remaining provisions of the Conditions shall remain in full force and effect. English law applies to these Conditions and any dispute relating to the Conditions shall be settled by the courts in Zurich – Switzerland.